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Initial Setup III: Configure GoGuardian Admin

Important: this is the third in a series of three articles for initial GoGuardian Admin setup. Before proceeding, make sure that you've deployed the extensions and configured the Google Admin console. 
 
Now that Google Admin console is configured to work with GoGuardian correctly, it’s time to start working directly with GoGuadian Admin. In this part of the guide, we’ll show you how to:
  1. Set up the initial GoGuardian Admin settings, like forcing SafeSearch
  2. Import organizational units (OUs)
  3. Configure notification settings for flagged activity
  4. Set where and when GoGuardian will filter and monitor student web activity
  5. Add administrators, teachers, and other users to your GoGuardian account
  6. Configure the YouTube filter
  7. Set up a whitelist and a blacklist for your school
  8. Create bypass passwords, which let users bypass the filter for a designated period of time
Configure Initial GoGuardian Admin Settings
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.



  3. Click the Settings tab.



  4. Scroll to the Browsing Preferences heading, and enable the following options:
    1. Force SafeSearch.
    2. Safe Translator.
    3. Block Direct IP Access.



  5. Your settings will be saved automatically, and take effect on student devices within fifteen minutes.
 
Import Organizational Units (OUs)
 
GoGuardian Admin can import your existing Organizational Unit (OU) structure, including all of the students contained within each. After using GoGuardian Admin to import your OU structure, GoGuardian will automatically update it every 24 hours, and any changes made to your OUs in Google Admin console/G Suite for Education will be updated in GoGuardian Admin automatically.
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.



  3. Click on the Organizational Units tab.



  4. Click on the Import OUs button, and follow the prompts to import your OUs.

Add Administrators, Teachers, and Other Users to Your GoGuardian Account
The User Management page lets you add additional administrators and teachers to your GoGuardian account. Note that this section of the guide is not for adding students to your school. In order for teachers to create and manage classrooms, they must be added in User Management. Similarly, in order to access and modify settings in GoGuardian Admin, GoGuardian Fleet, and GoGuardian Director, each user must be added here and given the appropriate privileges. When adding each new user, you can set which GoGuardian products and Organizational Units they can access, as well as whether or not they are a Super User.
 
To add a single user to your school’s GoGuardian account:
 
  1. Using your administrator-level credentials, log on to manage.goguardian.com.
  2. Click the User Management tab.



  3. Click the Add User button. If you are adding more than one user, you can upload a CSV file with their name and email address in the first and second columns. 



  4. Enter the user’s name and email address.



  5. Under the Roles heading, use each dropdown box to select which products they have access to. For GoGuardian Admin, you can also select whether they have Full Access, Filter and Monitor access, or Monitor only access.



  6. Under the Organizational Unit Access heading, select which OUs the user should have access to. Select Domain to grant the user access to all OUs.



  7. Finally, click Add User.

To add multiple users to your school’s GoGuardian account at once: 
Note: when adding multiple users with a CSV file, you will have to initially give them the same access levels. You can either create a different CSV file with users of different access levels, or manually change them after uploading the CSV file.
 
  1. Create, or have ready, a CSV file that contains the first and last names of your users in one column, and their email address in the second column.



  2. Using your administrator-level credentials, log on to manage.goguardian.com.
  3. Click the User Management tab.



  4. Click the Add Multiple Users button.



  5. Click the Choose File button, and select a CSV file containing your users.



  6. Under the Roles heading, select which GoGuardian products each user in your CSV should have access to, and whether or not they should be a Super User.
  7. Under the Organizational Unit Access heading, select which OUs the users should have access to.
  8. Click the Add Users button.
 
Configure Notification Settings for Flagged Activity
GoGuardian Admin can notify you and other administrators when students access web content that is flagged. 
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.



  3. Click on the Notifications tab.



  4. Scroll through the list of administrators, click the dropdown menu, and select between Only Severe notifications, Moderate and Severe, or All. Consult to list below to learn when each option will trigger an email notification.
  • The Only Severe option will send a notification if the flagged activity had a threat level of 7-10.
  • The Moderate and Severe option will send a notification if the flagged activity had a threat level of 4-10.
  • The All option will send a notification whenever any flagged activity is seen, regardless of threat level.
  • The No Notifications option will not send any flagged activity notification emails.
Set Where and when GoGuardian will Filter and Monitor Student Web Activity
GoGuardian Admin lets you specify both when and where student web activity is monitored and/or filtered. GoGuardian recommends that you set GoGuardian Admin to only monitor and filter web activity at school only, and only during school hours.
 
Note that in order to configure this setting, you will need to know the IP range of each of the school networks that are to be monitored. However, if you want GoGuardian to monitor and filter all devices with the GoGuardian extension installed, then you will not need to know the IP ranges of each school network.
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.



  3. Click the Settings tab.



  4. Click the Monitor at school only and Filter at school only toggles to enable them (they will turn green when enabled).



  5. Enter the IP range of your first school network in the Start IP and End IP fields, and click the Save IP Range button.



  6. If you manage more than one network, an additional pair of Start and End IP fields will appear after each pair is entered and the Save IP button is clicked.
  7. In the Time Range area immediately below the IP Range section, check each box that your school is in session.
  8. In the Start and End dropdown boxes, select the times when your school day begins and ends, and then use the Timezone dropdown to select the timezone your school is in.



  9. Click Save Time Range
Configure the YouTube filter
GoGuardian Admin lets administrators set which kinds of content students can access on YouTube, as well as whether or not elements like comments or the YouTube sidebar is visible. 
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.

  3. Click on the Whitelist/Blacklist option on the left side of the screen.



  4. Click on the YouTube tab.



  5. Enable the following options:

  • YouTube Filtering
  • Age Restriction
  • Block Comments
  • Block Sidebar 
Additionally, you can also use the YouTube Blacklist to filter specific types of YouTube content by category and channel, as well as blacklisting specific videos and keywords. Similarly, the YouTube Whitelist allows you to whitelist specific YouTube channels or videos, allowing your students to view them (although the settings above, like Block Comments and Block Sidebar, will stay in effect).
Set Up a Whitelist and a Blacklist for Your School
Administrators can use the Whitelist/Blacklist function to filter entire categories of website, such as pornography or violence, as well as specific sites.
 
To blacklist a category of websites:
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.



  3. Click on the Whitelist/Blacklist option on the left side of the screen.



  4. Click on the Categories tab.



  5. Under the Blacklist by Category section, check a box next to a category to blacklist it and prevent students from accessing it.
     


    If you see an arrow next to a category, you can click on it to expand the subcategory list, giving you great control over what categories and content types are filtered.

To blacklist all web content except sites that you’ve explicitly whitelisted:
  1. Log in to GoGuardian Admin and access the Whitelist/Blacklist section as detailed above.
  2. At the bottom of the screen, click Enabled next to Block All Except Whitelist.

To blacklist or whitelist a specific website:
  1. Log in to GoGuardian Admin and access the Whitelist/Blacklist section as detailed above.
  2. Click on the Sites tab.



  3. Enter sites to be blacklisted or whitelisted in the corresponding field, and then click the Whitelist or Blacklist button.

 
Create Bypass Passwords
Occasionally, a student may need to access a blocked website, or be given a small block of time by a teacher to play games on a filtered website. You can create a Bypass Password that allows anyone with that password to fully bypass the GoGuardian filter for a set duration of time.
 
Note that Bypass Passwords do not expire and can be re-entered when its set duration ends, and Bypass Passwords must be manually deleted or changed. Due to that, we strongly recommend against directly giving students Bypass Passwords, and instead suggest having their teacher enter it manually when necessary.
  1. Using your administrator-level credentials, log on to admin.goguardian.com.
  2. Click on the avatar icon in the upper-right corner, and click Settings.

  3. Click on the Whitelist/Blacklist option on the left side of the screen.



  4. Click the Bypass tab.



  5. Under the Create New Password heading, enter a bypass password and use the dropdown menu to set how long the bypass will work.



  6. Click Submit.
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