How can we help you today?

Follow

Setting Up Administrators in GoGuardian

To set up administrator accounts, you must have “Super User” permissions in GoGuardian, which will allow you to access the Organization Management page:



To give your administrators access to the GoGuardian for Admins dashboard, you will need to add them as users in your Organization Management page. You can either add them one at a time, or add several at once: 

Adding One User

Adding Multiple Users

 
_____________________________________________________________________

Adding One User


To add one user at a time:

  1. Go to http://manage.goguardian.com.

  2. Click on “Add User.” 





  3. In the window that appears, type in the administrator's name and school email address.





  4. Under “Roles,” you can designate that user’s permissions as one of the following: Full Access, Filter and Monitor, Monitor Only, or Disabled. For more details on these permissions, please see the section on Roles below. 

  5. By default, full Organizational Unit access is checked for new users. If you would like to prevent a user from seeing data for particular OUs in the dashboard, you can uncheck the boxes next to those OUs; otherwise, if you would like to allow them access to all OUs, you can leave these boxes checked:





  6. At the bottom of the window, hit “Add User.” The user will receive an email with a link prompting them to set up a password.


_____________________________________________________________________

Adding Multiple Users


To add multiple users at a time:

  1. Go to http://manage.goguardian.com

  2. Click on "Add Multiple Users."





  3. In the window that appears, hit “choose file” and select a CSV file with the administrators’ names in one column and emails in a second column.







  4. Under “Roles,” you can designate those users' permissions as one of the following: Full Access, Filter and Monitor, Monitor Only, or Disabled. For more details on these permissions, please see the section on Roles below. Note: all users added in this fashion will be given the same permissions.

  5. By default, full Organizational Unit access is checked for new users. If you would like to prevent users from seeing data for particular OUs in the dashboard, you can uncheck the boxes next to those OUs; otherwise, if you would like to allow them access to all OUs, you can leave these boxes checked:





  6. At the bottom of the window, hit “Add Users.” The users will receive an email with a link prompting them to set up a password.

_____________________________________________________________________

 

User Permissions: Roles

 

Full Access

Full Access accounts are able to view all tabs of the GoGuardian dashboard, including Theft Recovery, the Getting Started tab, and Settings. They are able to make any and all changes to the account.

Filter and Monitor

Filter & Monitor accounts are unable to view Theft Recovery, the Getting Started tab, or Settings. They are able to make changes to the whitelist/blacklist for the OU’s that they have been given access to.

Monitor Only

Monitor Only accounts are unable to view Theft Recovery, the Getting Started tab, or Settings. They are unable to make any changes, but can view all data for the OU’s that they have been given access to.

Super User

A Super User has the ability to make changes to other administrators' account permissions, including disabling admins or creating other Super Users. 

Caution: If you are the only administrator for your account, be sure not to change your permission level to Monitor Only or uncheck your Super User designation. This will lock you out of your account and prevent you from accessing the Organization Management page, and you will have to contact us to change your permissions back.

_____________________________________________________________________

 

Flagged Activity Notifications

To set up administrators to receive flagged activity email notifications, navigate to the GoGuardian for Admins dashboard, click on the avatar in the top-right corner, and go to Settings >> Notifications:






Here you can change the notification preferences for the admins in your account. When flagged activity is generated in your organization, you will be sent an email alert about the event according to the preferences you set here. The following options are available:

No Notifications

Selecting this will ensure that no email notifications are sent for any flagged activity.

Only Severe

Selecting this will ensure that only email notifications are sent about severe flagged activity (flags with a threat level of 7-10).

Moderate and Severe

Selecting this will ensure that only email notifications are sent about moderate and severe flagged activity (flags with a threat level of 4-10).

All

Selecting this will ensure that email notifications are sent about all flagged activity (flags with a threat level of 1-10).



Back to Top 

Was this article helpful?
2 out of 2 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk